
We believe in transparency—
so you can make informed decisions.
Frequently Asked Questions
We know that starting therapy comes with questions, and we’re here to provide clarity. This FAQ section addresses common inquiries about our services, insurance, policies, and how we can best support you. If you don’t find the information you’re looking for, please don’t hesitate to reach out using the contact form on our Contact page—we’re happy to assist you.
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We usually take many commonly known insurances such as:
Aetna
Anthem BCBS
Behavioral Health Systems
BlueCross and BlueShield PPO
Cigna
Humana
Medicare
MultiPlan
Optum
United Behavioral Health
United Healthcare
Out of Network
If your insurance provider is not on the list, please fill out the contact form on the Contact page or by simply clicking here and include your insurance details. We’ll be in touch shortly to discuss your options.
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Yes, Dr. Whetstine has been a paneled Medicare provider for almost 15 years. However, we work with a variety of insurance providers. Please refer to the list below in the “Check Your Insurance” section of this page, and if your provider isn’t listed, feel free to reach out via our contact form for further assistance.
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No. Illinois does to permit doctoral level providers in independent practice to accept Medicaid. Therefore, if Medicaid is your insurance carrier, we are unfortunately unable to accept it.
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No, the Center for Conscious Counseling focuses exclusively on therapeutic interventions and does not prescribe medication.
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Yes! We offer virtual sessions for clients who live in Illinois, providing a convenient and secure option to receive therapy from the comfort of your home. Just let us know your preference upon booking.
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We kindly ask for at least 24 hours' notice for cancellations. Appointments canceled without sufficient notice may incur a fee.
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We offer a range of evidence-based and integrative therapies tailored to each client’s needs. If you have a specific therapy or treatment in mind, please check our services page or contact us to confirm that it falls within our scope of practice. All treatment decisions are at the discretion of the provider and will be discussed during your consultation to determine if they are clinically appropriate and applicable to your care. If a requested treatment is not offered or does not align with best practices, we will provide guidance on alternative options.
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During your initial consultation, we’ll explore your goals and challenges, providing insight into how our tailored approach can support you. If your needs fall outside our scope, we’ll guide you toward appropriate resources.
Still have questions?
We’re here to help with any questions you may have. Just fill out our contact form on our Contact page or simply click here. We will get back to you shortly.